Holders of Post Office card accounts have three weeks to update HMRC of details of a new account or risk having benefit payments paused. 

From December 1 2021, HMRC will no longer pay tax credits, Child Benefit and Guardian’s Allowance payments to Post Office card accounts. 

Around 24,000 people in the UK are thought to currently use Post Office card accounts to receive these payments. 

If this impacts you, here's how you can update your details...

How to update your details on HMRC if you have a Post Office card

HMRC is urging Post Office card holders to update their bank details before December 1 to prevent causing disruption to payments. 

Customers can choose to receive their benefits and credits payments to a bank, building society or credit union account instead.

To update your details, contact HMRC and give them the details of the alternative account before December 1 2021.

Child Benefit and Guardian’s Allowance customers can use their Personal Tax Account to provide revised account details, change their bank account details via GOV.UK or by contacting the Child Benefit helpline on 0300 200 3100.

Tax credits customers can change their bank account details by contacting the tax credits helpline on 0345 300 3900. 

By doing so, it means there will be no disruptions to you receiving your payments.

If customers cannot open a bank account, they should contact HMRC.