DISABLED passengers flying from Prestwick Airport are among the most well looked after in the UK.

Staff at the site have landed it in the top six after a rating of ‘Very Good’ in an accessibility report issued by the Civil Aviation Authority (CAA).

The study assesses the country’s leading 30 airports on the quality of assistance they provide to passengers with a disability.

This will ensure that there is a consistent and high quality service for disabled passengers and those with reduced mobility. 

It will also help the CAA identify dips in performance so that they can act quickly and work with airports to ensure that the issues are addressed effectively.

Prestwick Airport works hard to ensure the delivery of the CAA expectations and make every passenger has a stress free and enjoyable experience. 

The airport has made investments in ground support equipment such as specialised ramps and lifts which reduces the need to negotiate steps and stairs.

In addition, passenger handling teams also take time to help those with various special requirements or anxiety towards travelling.

Jane Thomson, Prestwick Airport’s operations manager, said: “As an organisation, we continuously strive on making our services as sleek as possible.

“With air travel being a concern for many of our passengers with different disabilities, including hidden disabilities, inviting them in to experience first-hand what is expected of them at the airport relieves feeling of anxiety and allows them to feel confident about undertaking their actual journey when it comes. 

“The feedback that we receive from these visits is invaluable in making the necessary changes that may be required to ensure that every passenger has the best possible experience when travelling through Prestwick Airport”.

Operations director, Jules Matteoni, added: “We pride ourselves on being one of the easiest airports in the United Kingdom for people with reduced mobility to navigate. 

“We will invest where required to ensure that we deliver the best service possible for all of our passengers and to improve the customer experience.

“With a high demand for wheelchair assistance - being around 1,400 passengers per year - it is critical that we possess the very best equipment to ensure that our passengers experience a safe and step-free service from any point of arrival all the way to the aircraft seat.”